Organizations™ productivity and effectiveness depends to a great extent on the ability of its employees to manage their time efficiently.
At the end of the course you will appreciate how to:
Establish objectives to be achieved by negotiation and communication.
Learn the range of professional approaches and their results based on your interactions.
Use interpersonal skills to influence others in both informal and formal situations to achieve your objectives.
Learn how to apply proven negotiation & communication techniques that maximize revenues and increase customer satisfaction.
How to deal with difficult Stylus.
Learn how to know & improve your interpersonal Style & what skills needed to support a collaborative negotiation style.
What you would most prefer to do if you and the other party areÂ Â not able to reach a deal (BATNA)
Practice your general negotiation & communication techniques.
Day One (Enhance Relationships & Build Trust
Lead as professional.
People Developing cycle
Taking Charge of work stress.
The Right approach to handle mistakes.
(Day Two (Communicate to Success
Communication Style (Self Assessment)
Dealing with different Communication Styles
Building Listening Skills.
Art Of questioning
(DayThree (Negotiate to gain Best Achievement
Negotiation Style (Self assessment).
Dealing with different Negotiation styles.
Negotiation strategies & Tactics.